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  • Writer's pictureAppsec360 Team

Security in Software Development's Feedback Loop: Bridging the DevOps-Architect/Product Manager Divide in Security

A person with information flowing in

Building security into every software development lifecycle (SDLC) phase is a marathon, not a sprint. DevOps teams tirelessly test and patch vulnerabilities throughout release cycles. Still, valuable security insights often evaporate before reaching the eyes of architects and product managers, two groups crucial for setting the course for future iterations. This disconnect hampers a holistic approach to security, leaving cracks in the armor of even the most well-guarded software.


The Feedback Vacuum:


DevOps heroically identifies and squashes security bugs in the trenches, but rarely does their intel ascend the chain of command to influence future requirements. The break in this intel flow happens for several reasons:


  •  Information Overload: Architects and product managers grapple with a deluge of data in their roles. Drowning in detailed security reports alongside user feedback and market trends, they might need to catch hidden gems in the technical noise.

  • Communication Breakdown: Technical jargon can create a chasm between Dev and non-Dev teams. DevOps reports with acronyms and technical specifics lose their context and actionable value when they reach non-technical stakeholders.

  • Lack of Standardization: Security feedback often exists in isolated silos scattered across bug trackers, monitoring tools, and internal memos. Silos makes it challenging to aggregate insights and identify recurring trends that inform future requirements.


Building the Bridge:


To truly embed security in the DNA of our software, we need to bridge this feedback chasm. Here are some actionable steps:



  • Prioritize Clarity: Translate technical reports into digestible summaries for non-technical stakeholders. Highlight high-impact vulnerabilities, recurring patterns, and user-facing implications of security issues.


  • Champion Collaboration: Foster direct communication channels between DevOps and architects/product managers. Regular joint retrospectives, dedicated security working groups, and cross-functional knowledge-sharing sessions can bridge the gap.

  •  Standardize and Aggregate: Implementing this means access to a holistic view across all phases of your development cycle (and not to insights from security scanner results). Such visibility allows for identifying trends, analyzing root causes, and prioritizing flaws based on business impact.

  •  Embrace Metrics: Quantify the value of security feedback. Track how closing past vulnerabilities translates to fewer bugs in future releases, improved user trust, and enhanced brand reputation.


Beyond DevOps:

 Shifting to a comprehensive security mindset requires buy-in from the entire organization. Security awareness training for architects and product managers can equip them with the knowledge and language to understand and prioritize security considerations in their decision-making. Incentive structures that reward cross-functional collaboration and proactive security mitigation can further drive cultural change.


By closing the feedback loop, we can transform DevOps from a reactive firefighting force to a proactive partner in building secure software. Let's make security, not just an afterthought in the release cycle but the cornerstone of every requirement, design, and decision in the SDLC. "Business tradeoffs," "Security RoIs," "Risk-based security," etc. are all essential areas to consider to determine the security controls needed but often add avoidable noise that hinders even small security efforts to ensure that software not only performs but endures, withstanding the ever-evolving landscape of digital threats. Building the feedback loop will help avoid that noise.


Call to Action:


Share your thoughts and experiences in the comments below! How do you bridge the feedback gap between DevOps and non-Dev teams in your organization? What tools and strategies have proven effective in making security a cross-functional responsibility?



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